Refereed Scholarly Publications
Cannon, Debra Franklin, "Expanding Paradigms in Providing Internal Service. Managing Service Quality." Managing Service Quality 12(2002, Vol.2): 87-99.
Stalcup, Lawrence D. & Debra Franklin Cannon, "Are the Hospitality Business Alliance's School-to-Career Programs Attracting the Right Students?" Journal of Hospitality and Tourism Education 14(2002, Vol.2): 38-42.
Cannon, Debra Franklin, "The Economic Impact of a Ten Day Urban Cultural Festival." Frontiers in Southeast CHRIE Hospitality and Tourism Research 6(Fall 2002):
73-75.
Cannon, Debra Franklin & Lawrence D. Stalcup, "A Multi-Stage Longitudinal Study of School to Hospitality Career Programs." Frontiers in Southeast CHRIE Hospitality and Tourism Research 6(Fall 2002): 79-83.
Ferreira, Raymond R. "Revenue Changes in Clubs." Southeast CHRIE Hospitality and Tourism Research Conference 6(Fall 2002): 29.
Ferreira, Raymond R. "Approval Process for Capital Projects at Private Clubs." Southeast CHRIE Hospitality and Tourism Research Conference 5(Spring 2002): 18.
Pavesic, David V. "Hotel Development and Payroll Practices." Praxis – The Journal of Applied Hospitality Management, 5(Spring 2002): 18-20.
Refereed Professional/Practitioner
Cannon, Debra F. "Seamless Performance Leadership." Proceedings for the Annual World Conference of the Club Managers Association of America (February 2002): 131-141. (INT)
Cannon, Debra F. & Luke O'Boyle, "The Latest Human Resources Issues Impacting Clubs." Proceedings for the Annual World Conference of the Club Managers Association of America (February 2002): 79-83. (INT)
Ferreira, Raymond R. "Equity Decisions for a Private Club Structure" Club Management Quarterly: The Journal of the Canadian Society of Club Managers
3(Winter 2002): 14-21.
Books and Monographs
Cannon, Debra Franklin & Cathy Gustafson, Training in the Hospitality Industry. (2002). Lansing, MI: Educational Institute of the American Hotel & Lodging Association.
Cannon, Debra Franklin, "An International Perspective of Organizational Commitment." In N.D. Green, Gil Maxwell & Sandra Watson (Eds.) Human Resource Management – International Perspectives in Hospitality and Tourism (2002). London: Continuum Publishing Company. (INT)
Cannon, Debra, F. "Lodging Meeting Guest Needs." In Clayton W. Barrows (Ed.) Introduction to Management in the Hospitality Industry (2002). New York: John Wiley and Sons.
Non-Refereed and Others
Cannon, Debra Franklin, "Today's Human Resource Functions that Drive Quality." Educational Proceedings for the Arkansas/Tennessee Chapters of CMAA Regional Meeting,(July 2002): 1-29.
Cannon, Debra Franklin, "From the Editor." Praxis – The Journal of Applied Hospitality Management. 1(Spring 2002): 1-2.
Ferreira, Raymond R. "Planning Fitness Centers for Private Clubs." In CMAA's Sport Management Workshop's Week Long Training Program held at Georgia State University, in Atlanta, GA, November, 2002.
Ferreira, Raymond R. "Marketing Programs in Private Clubs." In CMAA's Business Management Institute's (BMI) Week Long Training Program for Private Club Managers held at Georgia State University, in Atlanta, GA, October, 2002.
Non-Refereed and Others
Ferreira, Raymond R. "Marketing Programs in Private Clubs." In CMAA's Business Management Institute's (BMI) Week Long Training Program for Private Club Managers held at GSU, in Atlanta, GA, January, 2002.
Pavesic, David V. & Debra Franklin Cannon, "Curriculum Review: Are We Effectively Delivering what Graduates Need to Know?" International CHRIE Convention (August 2002): Roundtable handouts.
