State of Business Magazine, Fall 2007, Airline Industry, The View from Above
  vol. XIX no. 2

Fall 2007 contents
Dean's Letter
Rajeev Reports
In Brief
To The Point
State of Business 
				    Information








Making all the Right Moves

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“That’s one of the ways we keep our costs down. Once you start going international, you’ve added a fair amount of complexity. You’ve got language issues, currency issues, issues of clearing customs. So we are being cautious in regard to expanding into the international arena.”

Speculating on the future of the airline industry overall, the AirTran CEO sees some of the legacy carriers merging, but not this year. “You’ve got United out there constantly talking about the need for consolidation,” he said. “They are the biggest carrier, so if they think it’s a good idea, whether it is or not, it’s likely to occur.”

He also noted that “the legacy carriers, at least for the time being, seem to be interested in making money, and they aren’t doing the silly things they used to do to show people how tough they are – these little battles that would come up because one carrier entered somebody’s market and they would flood the other carrier’s system with capacity.” Leonard added, “With Boeing and Airbus sold out, it’s preventing the airlines from adding too much capacity too soon,” something they often did in the past when the “first sign of prosperity set in.”

Despite all the perils that exist, Leonard still sees the airline industry as an “incredibly exciting business. Just when you think you have it figured out, something new happens.” Almost like a game of chess, but with a lot more at stake.

Innovative Advertising

AirTran’s “Go, There’s Nothing Stopping You” has become one of advertising’s most familiar tag lines. It challenges fliers to take charge of their travel plans, whether they are hopping a plane to solve a client problem or for a spur of the moment getaway. It has used as spokespersons notables such as NFL quarterback Peyton Manning, Atlanta Falcon running back Warrick Dunn, and race car driver Danica Patrick. AirTran has also used the image of Elton John to promote the availability of XM Satellite Radio service on all flights.

AirTran Advertisement

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