by S. Tamer Cavusgil
Globalization of markets and competition has
transformed the way we do business in a remarkable
way over the past three decades. Yet another
facet of globalization has been the formation of
a global market for talent. When multinational
enterprises recruit talent, they no longer need to
confine their search to a domestic market. Indeed,
these companies are sourcing talent everywhere,
wherever it is available.
The practice of recruiting human resources from
a global talent pool actually represents yet another
phase of offshoring. As you will recall, manufacturing
jobs have been relocated to low labor cost
countries since the 1970s. Beginning with the early
1990s, IT applications began their migration
to India.
A New Phase
Over the past decade, we have witnessed yet
another phase. Today offshoring is not just about
moving highly codified, transactional work such as
credit card processing, claims administration and
call center functions. It is about sourcing talent
everywhere. And the talent that is sourced is not
only procurement, HR, legal services or engineering
services, but also white-collar employees for
high-skilled, high-paying jobs.
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This is borne out by a recent survey (Duke/Booz
Allen Offshoring Research Network Survey),
which suggests that advanced economies such
as the United States no longer have a lock on
high-skilled, high-paying jobs. High-end work such
as chip design, financial and legal research, clinical
trials management, and book editing is now being
sourced to countries such as India, China, Hungary,
Brazil and the Philippines. What is different
about this phase of offshoring is that, while
cost-reduction remains a key reason for moving
offshore, companies are also seeking to gain access
to highly skilled scientific and engineering talent
available in these countries.
The global mobility of white-collar employees
is evident in the ranks of many multinational
companies such as Coca-Cola. These companies
benefit by tapping top talent from wherever it is
available. Often the corporate office draws from
the subsidiaries and vice versa.
Global Market
While recruiting talent on a global scale is not
without its challenges, many multinationals are
getting better at recognizing and exploiting this opportunity.
Many maintain databases of their global
talent pool accessible through company intranet.
The global talent market also means that companies
often have to compete for such talent. For
highly skilled individuals in science and engineering,
this trend provides opportunities to search for
best positions around the globe.
This newest facet of globalization simply implies
global access to intellectual capital. Those with
critical skills can now join the global talent pool.
It also implies that the graduates of Georgia State
University who equip themselves with proper
skills, knowledge and a cosmopolitan view can
expect to find employment opportunities far from
Atlanta, Georgia.
Welcome to the new realities of global business.
 | The second edition of Tamer Cavusgil’s co-authored textbook International
Business: Strategy, Management, and the New Realities is forthcoming
later this year from Pearson Education. First published in 2008, it has been
translated into Mandarin, Korean, Turkish and other languages. More than
100 universities across several continents use the book to teach international
business to students and executives. International Business examines crossborder
trade with an emphasis on the increasing role of emerging markets –
high-growth economies that are experiencing rapid economic transformation.
It offers an in-depth examination of emerging markets and their unique
features, including the dominance of family conglomerates. |
S. Tamer Cavusgil is Fuller E. Callaway Professorial Chair and director of the Institute of International Business of the Robinson College of Business. A Fellow of the Academy of International Business, he researches and writes about global business strategy, early internationalization, emerging markets,
and risk measurement and mitigation in international markets. Cavusgil is the author of more than a dozen books and over 180 refereed journal articles, is founding editor
of the Journal of International Marketing and Advances in International Marketing, and serves on the editorial review boards of a dozen professional journals, including
the Journal of International Business Studies.