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Through a lens, sharply, and face to face

How the Robinson College prepares MBAs for the global workforce

by Jenifer Shockley

Chris Lemley teaching Managing in the Global Economy, a mandatory course for incoming students in the college's part-time MBA program.
Tip O’Neill famously said, “All politics is local.” Although the adage once applied to much of business, it does no longer. Large or small, public or private, domestic or multinational, all business is global. Through its curriculum, degree programs and study abroad offerings, the Robinson College is developing the next generation of leaders for the international economy. “Wherever our graduates land a job–whether Georgia USA or the Republic of Georgia–they will be part of the global economy,” says Robinson College Dean H. Fenwick Huss. “They must understand business through a global lens.”

From the first day of class, incoming students in the Robinson College’s Professional and Flexible MBA programs learn to think about business in an international, cross-cultural context. The process begins with Managing in the Global Economy, a mandatory, entry-level course that introduces them to fundamental business concepts, the interdependencies between functions, and how to regard operations from the perspective of a global manager.

The course was instituted in 2004 after the MBA Steering Committee determined that students were not taking an integrated business course until fairly late in their studies. According to Dean Huss, “Managing in the Global Economy sets the stage for the MBA program by painting the big picture.” Huss adds, “Having a broad-based understanding of how organizations operate internally and interact with customers, government and society on an international scale helps students better understand the specialized courses they take later.”

Chris Lemley, an instructor in the Department of Marketing who was part of the committee that recommended and created Managing in the Global Economy and now serves as course coordinator, characterizes the case- and readings-based syllabus as a mix of the classic and contemporary. He cites two examples.

“We examine creating value by looking at how Hulu [an online video service with U.S. and Beijing offices] has changed the dynamics within an industry.” To illustrate Michael E. Porter’s seminal paper “The Five Competitive Forces That Shape Strategy,” first published in 1979, the class turns to Apple Computer. “We look at how Apple has morphed from its beginnings as almost a hobbyist-type business to how it defines itself today, which is as the world’s largest mobile company.”

Rubbing elbows with MBA classmates from 30-plus countries also helps Robinson students learn to look at business through a global filter. “When a student from the U.S. sits by a student from Brazil, South Africa, Russia, China or elsewhere, it adds to their global perspective,” says Dean Huss. “It’s also why Georgia State has invested in bringing international students to the university.”

“It’s one thing to read and talk about a global case,” Dean Huss notes. “But it’s much more valuable for students to have the experience of interacting with businesspeople who run companies outside the United States. That’s why we encourage students in our Flexible and Professional MBA programs to participate in an optional study abroad program.”

Marta Szabo White, a clinical associate professor of managerial sciences, concurs. “Most study abroad participants have not worked outside North America,” says White. “Interviewing managers in other countries and seeing firsthand the economic, political, legal, social and cultural factors that influence business in a region adds a significant and eye-opening dimension to the classroom experience.”

Robinson College study abroad programs span a variety of disciplines, regions and economies. This year’s slate includes programs in Western Europe, former Soviet countries, the Middle East, Asia and Latin America examining functional practices, specific business sectors and interactions with governing bodies. (See “Where They Go” chart below.)



An international residency is built into the college’s Executive MBA program for midcareer professionals. Destinations vary by year and, explains EMBA program director Laura Crawley, are very much a sign of the times. “Japan was a top choice during the country’s economic boom in the 1980s, as was Hong Kong in the years before, during and after its handover to the Chinese. In recent years, it’s been China.”

During a 2009 study abroad trip to South Africa, students saw how, through microfinance, Tapologo AIDS Hospice reduced working capital requirements and increased productivity by setting up former employees as brick suppliers.
During a 2009 study abroad trip to South Africa, students saw how, through microfinance, Tapologo AIDS Hospice reduced working capital requirements and increased productivity by setting up former employees as brick suppliers.
When the current EMBA cohort departed for its international residency in late April, its destinations were China and Thailand. By the time they were on the ground in Shanghai, civil unrest in the Buddhist nation had escalated to the point that the latter part of the itinerary had become untenable. Business visits in Bangkok were canceled, replaced with meetings and tours in Beijing.

“Although sudden and unfortunate, the change in plans opened up some great opportunities,” notes Crawley. On a philosophical note, she adds that “constantly changing realities, new openings and the need for grace under pressure–that’s a day in the life of today’s global executive.”

Imagine receiving briefings from UPS executives in Washington, Brussels and Beijing about how the supply chain giant adjusts its business model by country, economic region and form of government. Interacting with corporate and government leaders is one of several experiential components of Robinson’s Global Partners MBA program.

The 14-month, four-continent program includes modules in Atlanta, Paris and Rio de Janeiro. During that time, members of the cohort study at the Robinson College, IAE-Sorbonne and COPPEAD-Federal University of Rio de Janeiro; conduct a business tour of China; and undertake a four-month international internship in locations ranging from Ecuador to Ethiopia to London in business, nonprofit and government settings.

“We designed the program to challenge and expand students’ cultural sensitivities,” says Karen Loch, a professor of international business and Global Partners MBA director. “By the conclusion of the program, they understand commercial diplomacy and sustainable leadership and are equipped with the skills and knowledge to navigate the intricacies of the global marketplace.”

What starts in a classroom in Atlanta leads to never-ending possibilities. With Robinson’s multifaceted, real-world approach to global education, the college has set a new standard for preparing the next generation of global business leaders.

  

Copyright © 2010 J. Mack Robinson College of Business/Georgia State University