BIZ | State of BusinessGeorgia State University | J. Mack Robinson College of Business  
  CONTENT    PAST ISSUES    ABOUT STATE OF BUSINESS                                       Spring 2010 Vol. XXII No. 1

Dean's Letter
FEATURES
A conversation with Delta CEO Richard Anderson
A GPS for Executives
Through a lens, sharply, and face to face
Latin America flexes economic muscle
DEPARTMENTS
  The Pulse
  Top Stories
   In the News
   Faces
   F1rst Person
Bill Curry's Lessons in Leadership
Rajeev Reports
The Last Word

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In the News

FROM BOARDROOM TO CLASSROOM | 'Through [Robinson's Executive] Doctorate program I am
obtaining the tools and discipline to conduct research...that will guide marketing decisions.' - Maureen Schumacher, Executive Doctorate student, in the Atlanta Journal-ConstitutionChina Would Feast on U.S. Big Bank Breakup
A breakup of the largest U.S. banks, which has been proposed by some members of Congress, would allow competitors in Europe and Asia – China in particular – to gain an even larger share of a market once dominated by American firms. That’s the opinion of Alfred Mettler, a clinical associate professor of finance, who was interviewed about the topic by GlobalAtlanta. Three of the five largest banks in the world are Chinese. Only one, said Mettler, JPMorgan Chase & Co., is America-based.
Dhawan: Care Must be Taken in Determining Fed Rate Hike
Economic Forecasting Center Director Rajeev Dhawan, quoted in the American Banker, said that the Fed will have to be very careful in determining what interest rate they pay. “If they put the rate below market rates, why would banks leave their money there? They have to be aggressive in raising the rates if the economy recovers fast.”
 
Know Thyself a magnifying glass
Laura Morgan Roberts, visiting assistant professor in the Department of Managerial Sciences, appeared on Canadian Television (CTV) to talk about her central area of research, “positive identity in the workplace.” During the interview Roberts noted that among several ways in which individuals can view themselves positively “is by really defining and understanding the character strengths that are unique and central to their self, and then acting in accordance with those character strengths and virtues.”
 
Returns Reap Bottom Line Benefits
Many marketing managers are not fond of product returns. But, think again, says V. Kumar, executive director of the Center for Excellence in Brand and Customer Management. In a bylined piece for the Wall Street Journal by Kumar and J. Andrew Petersen of the University of North Carolina, the co-authors wrote that “discouraging returns with policies like strict limits or only partial refunds…is a mistake.”
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The reason: “customers who know they can return anything they can buy for a full refund…are more likely to buy than shoppers who are afraid they might get stuck with something they don’t want or lose money on the return.”
 
Subprime Lessons Learned
Professor Shaun Wang covered lessons learned from the subprime mortgage crisis in an article he penned for the Economist Intelligent Unit Executive Briefing. Wang, who is director of the college’s actuarial sciences program, posits that “risk management is not a luxury but a necessity.” His list of nine ways in which financial firms and insurers should approach risk management to avoid future financial calamities includes “recognizing that a strong risk management system starts at the top, having in place a robust liquidity management system, and incorporating a rich variety of economic scenarios for stress tests.”
 


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Keep 'Em Laughin'

In an opinion article for the Atlanta Journal-Constitution, Perry Binder stressed the importance of humor in the classroom. The assistant professor of legal studies and author of Unlocking Your Rubber Room: 44 Off-the-Wall Lessons to Lighten and Transform Everyday Life, wrote that “humor in the classroom mixes audience participation and storytelling about the quirky world around us.” He then lists several “rules of engagement” to make humor happen, such as “exaggerate to illustrate,” and “expect the unexpected.”

A Matter of Timea timepiece
“It’s only a matter of time before banks will have to get back to lending,” Vikas Agarwal, associate professor of finance, told SmartMoney, which filed a story about President Obama’s proposed legislation to limit the size and risk taking of large financial institutions. Agarwal said that if the proposals have an impact on credit cards, consumers can expect more card offers in the mail since banks will look to boost revenues by penetrating new markets.
More Pay, Less Corruption?
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Would paying high-ranking officials disproportionately more than lower ranking ones lessen corruption in India? Ajay Subramanian, Bruce A. Palmer Associate Professor of Risk Management and Insurance, says yes, it would. Forbes India cites a paper by Subramanian and co-author Rajesh Chakrabarti of the Indian School of Business in which they name Singapore as a model of the higher pay/less graft scenario. Singapore ranks third as Transparency International’s least corrupt country. India is 84th.
 
It's Never Too Late
a book with the word 'Ethics' written in it
Steve Olson, director of the Center for Ethics and Corporate Responsibility, said that it’s never too late to learn the meaning and importance of ethical conduct and that business schools have a big responsibility to teach ethics in the classroom. Interviewed by Georgia Trend, Olson said, “We have to overcome a lot of stereotypes. The biggest one is, if you didn’t learn right from wrong as a kid, it’s too late to learn it when you’re in business school. The evidence is absolutely to the counter.”
Insuring the Entrepreneur
Bill Feldhaus, associate professor of risk management, commented to BusinessWeek on product liability insurance for entrepreneurs. Feldhaus recommends that “you prepare a business plan and solicit testimonials about your product’s effectiveness.” He also encourages getting independent confirmation of your idea. “Insurance companies that might be skeptical and aren’t sure how to price risk could be positively influenced by good feedback.”

  

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