
The Center for Mature Consumer Studies Research Report
LIST OF SEGMENT-SPECIFIC RESEARCH REPORTS
2. National Studies of Affluent Older Consumers
The consumption behavior of upscale-older adults (age 55 and over) with an annual household income over $50,000 is studied, and several aspects of consumer behavior of those with incomes between $50,000 and $75,000 are compared to those with incomes greater than $75,000. A total of 532 upscale-older consumers were randomly surveyed about their purchasing and consumption habits with respect to products and services such as apparel and footwear, housing, financial and insurance services, travel and leisure, and mass media. Various aspects of the upscale older-person's consumer behavior were studied with respect to these products and services, including the following: use of, and preference for, financial and insurance services travel and leisure, apparel and footwear, housing options, and mass media; methods of purchasing financial and insurance services vacation packages, apparel and footwear products; sources of information used to learn about financial and insurance services, travel/vacation packages, new clothing and fashion; reasons for patronizing financial and insurance service providers, hotels/motels, airlines/cruise lines, and department stores; reasons for choosing specific brands of apparel and footwear products; preferred methods of payment for hotel/motel accommodations, airline tickets, meals at restaurants, and apparel and footwear; ownership of various financial instruments such as credit cards, liquid assets, securities and real estate; investment goals, and attitudes toward reverse mortgage plans; reasons for moving from a single-family house into an apartment, a townhome, or a condominium, retirement community with and without health-care services, and nursing homes; and preferences for general and specific mass media. ©1997. Length: 100 pages. $100.00
TABLE OF CONTENTS
Purpose and Objectives 11-1
The Studies 11-3
Results
Financial Services 11-4
Use and Preferences
Purchasing Methods
Credit Cards
Sources of Information
Institutional Patronage
Patronage Reasons
Asset Composition
Home Equity Plans
Use of IRA/Keogh, Pension
Use of Other Investments
Insurance Services
Preferences
Insurance Services 11-10
Preference for Policies
Purchasing Methods
Sources of Information
Patronage Preference
Patronage Reasons
Reasons for Direct Buying
Travel and Leisure 11-13
Preferences for Travel and Leisure Services
Sources of Information
Purchasing Methods
Patronage Reasons
Payment Methods
Apparel and Footwear 11-16
Purchasing Methods
Information Sources
Direct Buying
Brand Selection Criteria
Store Patronage Reasons
Housing 11-19
Reasons for Moving
Reasons for Choosing
Mass Media 11-23
List of Tables
Supplement (Additional Tables)
Appendix
LIST OF TABLES
Table II-1 Preferences for Financial Services Among Affluent Older Adults (55 ) by Income
Table II-2 Reasons for Patronizing Financial Institutions Among Affluent Older Adults (55 ) by Income
Table II-3 Asset Composition of Affluent Older Adults (55 ) by Income
Table II-4 Reasons for Patronizing Insurance Companies Among Affluent Older Adults (55 ) by Income
Table II-5 Reasons Considered Before Buying Various Types of Insurance by Phone or Through the Mail Among Affluent Older Adults (55 ) by Income
Table II-6 Preferences for Travel/Leisure Services Among Affluent Older Adults (55 ) by Income
Table II-7 Reasons for Patronizing Hotels/Motels Among Affluent Older Adults (55 ) by Income
Table II-8 Reasons Considered Before Buying Clothes and Shoes by Phone or Through the Mail Among Affluent Older Adults (55 ) by Income
Table II-9 Reasons for Choosing a Retirement Community Among Affluent Older Adults (55 ) by Income
Table II-10 Reasons for Choosing a Single Family House Among Affluent Older Adults (55 ) by Income
Table II-11 Media Use Among Affluent Older Adults (55 ) by Income
Table II-12 Magazine Readership Among Affluent Older Adults (55 ) by Income
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