New Study Shows in the Workplace Abuse Rolls Downhill

March 28, 2006 (Atlanta, GA) -- When supervisors feel they have been unjustly treated, they may vent their resentment by abusing their reports, according to a new study in the current issue of Personnel Psychology.

The study, Procedural Injustice, Victim Precipitation, and Abusive Supervision, by Bennett Tepper, professor of managerial sciences at the J. Mack Robinson College of Business (with co-authors Michelle K. Duffy, University of Kentucky; Christine A. Henle, University of North Carolina; and Lisa Schurer Lambert, Robinson College of Business) finds that supervisors engage in more abusive behavior when they perceive that the organization they work for is using unfair decision-making to allocate valued resources. If a company doesn't seem neutral or respectful when distributing benefits and other attractive incentives, the boss may become rude, assign blame, or publicly ridicule those that report to them. Perceived company injustices can lead a supervisor into depression and that can translate into abuse.


   Listen to an interview with Bennett Tepper
From the Central Valley Business Times,
Central CA

 "Specifically, perpetrators tend to abuse subordinates who come across as weak and vulnerable—subordinates who project the image that they are unlikely to fight back," says Tepper.

The study collected data from a sample of National Guard members and their military supervisors. The participant's service included (but was not limited to) activities such as health care, engineering, administrative duties, and technical and nontechnical training. Subordinates completed a survey measuring the amount of abusive supervision they experienced and how anxious or distressed they were.  The supervisors completed a survey measuring how just they perceived their organization to be and their level of depression. 

"Organizations seeking to reduce hostility and aggression in the workplace may need to begin with the fair treatment of supervisors," Tepper concludes.



The J. Mack Robinson College of Business is one of the top-ranked business schools in the nation. The College's Flex (part-time) MBA program has been listed in the top ten by U.S. News for the past ten consecutive years and its undergraduate business program is ranked among the top 50 in the nation. The College's Executive MBA program is listed on The Financial Times list of the world's top-ranked offerings and BusinessWeek magazine ranks it 24th in the world. Georgia State University's Robinson College of Business has an enrollment of more than 7000 students and is located in downtown Atlanta.


For more information, contact:
Tammy Demel
Office of External Affairs
Robinson College of Business
404/413-7078
404/702-9743 (cell)

 

 

Quick Links

Business Hall of Fame

MAX Award Winners

Honors Day


Press Room

A one-stop shop for your media needs at Robinson.